Shipping and Returns

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ORDERS

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I make each item by hand. My bags are not factory-made. They can show gentle imperfections. Each one is unique. I get started once your order has been paid in full. Please allow up to ten days after your purchase to receive an e-mail with your shipping information and tracking number.

CUSTOM ORDERS

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Please contact albertinecamille@gmail.com for custom orders and to inquire about sold-out colors.

SHIPPING

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All orders are shipped from Manhattan, New York. Domestic and international orders are carried by USPS and provided with a tracking number. The recipient is responsible for any incurred international duties and taxes. Domestic and international transit times vary; please refer to your tracking number for up-to-date information. I offer expedited shipping for an additional fee. The responsibility for any loss or damages, once the package is shipped, lies with the carrier. If you have any questions or issues, please contact albertinecamille@gmail.com.

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STANDARD SHIPPING ESTIMATES

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USA: 1-7 days

International: 5-14 days

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RETURNS

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All sales are final. Please read the description and review the photos carefully before purchase. If you require additional information, please contact albertinecamille@gmail.com.